Taking decisive action is an important business management skill that every business executive or manager should have. Xerox: to help people find better ways to do great work (by constantly leading in document technologies, products and services that improve customer work processes and business results). Review the ideas in your notebook on a regular basis as these can help you to come up with new projects, business ideas, solutions to problems and ways to save money.
Mission Statement’s have been described as a summary of the overall plan of the organization including objectives and values; the definition for the existence of a company; or, the company’s vision translated into written form. I’m often amazed when I ask the question to the employees of my clients’ organizations about their knowledge of their organization’s core processes.
Working with my clients, I have identified this scenario hundreds times over the years and it is easy to recognize this as a “business process” as this is how the business (company) views the work as a project. A successful manager knows how to prioritize their time effectively.
To improve, the organization must understand and meet requirements, consider processes in terms of adding value and measure those processes to determine if processes are performing and that they are effective. The business model itself should outline the mission, strategies, infrastructure, organizational structure, operational processes and procedures that will be utilized to execute the business model.
To measure this on an ongoing basis, the organization would have to record each time a product is returned to be able to measure the performance and effectiveness of the final inspection process. On their own they yield limited information, but as a comparison they can instantly identify areas in need of improvement allowing management to focus on the parts of their business that will contribute most to success.