Business Intelligence And Root Cause Analysis With CRM Solutions

In my last article I shared why having a Business Intelligence Vision was important, and how to go about creating a vision to describe how business intelligence will improve performance in your organization. Business Intelligence tools help the telecom service providers to perform data analysis and to predict churn probability of a particular customer. Business intelligence tools combine software for customer acquisition and retention. Often, many individuals believe that competitive intelligence is collected solely from journals, articles, employment notices, internet pages, and other written publications which may provide data points for analysis.business intelligence

There are several challenges when a business intelligence solution is implemented in a huge scale of millions of customers. By the end of this tedious process, he has a list of thirty customers who have not changed their oil in twelve months or more. Intelligence tools are based on the use of information systems that bring together data …