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Business intelligence or BI refers to skills, processes, technologies, applications and practices used to support business decision-making. Predictive modeling of churn analysis and management aims at generating scores depicting the probability of the customers to churn out in future. The level of reports expected today, are not merely independent for each department, but managers today want to analyze data and relationships across the enterprise so that their BI process is effective.
Although BI can significantly bring about a change in the way a business analyses its data and makes decisions, an ill-suited implementation can waste the efforts of an organization. Current healthcare information systems do not offer the operational or business intelligence capabilities needed to manage quality and workflow across the enterprise.
Business Process Management (BPM) is an all-round management approach that aims at aligning all the business processes with its core vision and consumer demands. Because of the economic …