Business is a career path that many choose, but positions in this vast field range from sales to accounting to marketing. The effective manager knows that the project will only be successfully accomplished when it is undertaken by a unified team. The ISO 9001 standard offers several objective measurements that can assist your organization in driving continual improvement. Management studies are a significant medium that facilitates the learning of managerial skills and also imparts an individual with specialization and expertise in different areas of business management.
For example, if a drilling contractor’s rig move process is designed to achieve on-time rig moves 95% of the time and they are only achieving a rate of 80% on-time delivery, the rig move process may not be effective and should possibly be changed or other factors that would prevent on-time rig moves discussed with the customer up-front.
After giving a couple of foolish …
We have identified 7 components that are common emerging requirements when it comes to a business management system. If the process is not monitored and the nonconforming product rate goes beyond 2%, the organization would have to analyze the cause(s) and implement corrective action to get the final inspection process back in tolerance, but by this time the issue may be bigger, than if addressed at 1% and would have resulted in increased customer dissatisfaction.
It utilizes human resources for the achievement of organizational goals. ISO 9001 should be thought of as a business management tool for your organization to drive real value and results. When effective managers make a decision they go through a process that enables them to make the right decisions quickly.
Sometimes, a process improvement team is also formed to assist the process owner in making the performance process more efficient. Some organizations only think about …
To start a business and have it up and running successfully, you will need to think of some realistic business management plans. Mr. David Levine and Michael Toffel of the Harvard Business School published a paper on January 18, 2010 that summarizes an empirical study performed that researched the benefits realized by 916 companies that adapted the ISO 9001 standard compared to 17,849 non-adapters (2).
The output point is where requirements are met and is where the organization can determine if the process is effective. In conclusion, I hope I have provided some insight on how ISO 9001 can be used as a real business management tool and how it’s so much more than just a quality management system standard.
ISO 9001 has some great tools within it to assist your organization improve its operation and to even reduce risk. It is easier to achieve goals or objectives that are …
As a consequence of the global economic downturn businesses have experienced reduced turnover, shrinking margins, decreased consumer confidence and in some instances, restricted access to finance. Business management also requires you to know how stakeholders are measuring your success as a manager. Value internally may mean that an employee is meeting requirements of a job description or that the payroll process is achieving the desired result of employees getting paid on pay day.
Throughout my 18 year business career in quality, I have often been amazed by executives, business owners, managers and supervisors that desire to increase efficiency, customer satisfaction and profitability, but have rarely tapped into the pragmatic real power of the ISO 9001 standard.
If the organization has failed to implement ISO 9001 as part of its strategic business model and plan, the organization may begrudgingly realize some positive benefits, but will not achieve the real value behind …
To start a business and have it up and running successfully, you will need to think of some realistic business management plans. If ISO 9001 is meant to be used as a business management tool, every employee in the organization should have a basic understanding of how the organization generates revenues, the flow of organizational processes and their order and understand their role as part of the overall collection of processes within the organization.
An example of this may be a sheet metal cutter that uses an industry specific tool for the nesting of cut jobs and an integration would be to prepare the quote in the business management system, send the measurements of the cuts to the nesting application and then after the cut has been performed to send back materials used and off-cut details back to the core stock control and accounting system.
If the process is not …
Stakeholders in business management are those people who make a difference in your position. For management, however, more than skills are necessary, and a candidate must be rounded: Not just a good worker, he or she needs to have excellent team leading abilities, organizational skills, and effective communication skills. The best way to ensure you have the right KPI’s for your business is to take a step back and examine your business plan for the Critical Success Factors (or CSF’s) – The things you have to get right for your business to achieve its objectives.
In another example, I was operations manager for a small company in the hotel magazine business. The process approach used as a business management tool, is basically understanding your organization’s processes, their inputs, their outputs and how the processes interact with each other.
Being pessimistic sometimes represents prudent business management. In relation to business management …