Business intelligence or BI refers to skills, processes, technologies, applications and practices used to support business decision-making. Predictive modeling of churn analysis and management aims at generating scores depicting the probability of the customers to churn out in future. The level of reports expected today, are not merely independent for each department, but managers today want to analyze data and relationships across the enterprise so that their BI process is effective.
Although BI can significantly bring about a change in the way a business analyses its data and makes decisions, an ill-suited implementation can waste the efforts of an organization. Current healthcare information systems do not offer the operational or business intelligence capabilities needed to manage quality and workflow across the enterprise.
Business Process Management (BPM) is an all-round management approach that aims at aligning all the business processes with its core vision and consumer demands. Because of the economic climate the consultant has produced these reports many times in recent months for many businesses in all types of sectors.
Different business intelligence tools address these factors in different ways. The well-designed BI applications can offer employees the ability to make better business decisions quickly, understand the various “information assets” in their business and how they interact.
Implemented correctly, root-cause analysis and business intelligence strategies will help drive specific actions and organizational change programs that operational reporting will not. It seeks to help analyze and make better business decisions, to improve sales or customer satisfaction or staff morale.