All activities performed by a manger to get things done through others are known as management. Once the processes are monitored through objective measurements, the organization can systematically drive continual improvement and growth by focusing on the right cause(s) of process performance issues, which will lead to business success and the ISO 9001 standard being used as the business management tool, as it is intended for.
Many organizations will do business with ISO 9001 compliant companies that are not ISO 9001 certified. It is the time of disruptive innovation and brands like Uber and Air BnB have found growth only through great business ideas and business strategies. Business management, in simple terms, is the managing of a business or company.
Perhaps the biggest business management mistake is a failure to delegate duties to other employees. The first and most important step in a good business management plan is to set clear specific goals and objectives. For employees to be successful, it’s important for the organization to first identify the requirements for the position, find a candidate that is qualified to meet those requirements and then clearly explain the job requirements to the employee.
They often think of ISO 9001 as something the Quality Department should be focused on or in many cases it’s an after-thought; rather than a strategic and integral part of their overall business plan. A good leader in business management has the ability to show employees how they play a role in achieving the overall goals of the business.
The corporate leaders are responsible for defining the business objectives needed to achieve their goals. Business management is a part of social process. For effective business management you have to think about more than just your own needs and expectations, and begin to be responsible for your team as well.